Company, Quality and Personnel

Please note that all of our instruments comply with the EC RoHS2 & REACH Directives.
We are pleased to receive any of our products or batteries that we supply for recycling in accordance with the WEE directive and our Battery producer compliance scheme.
ETI Ltd is Registered with DHL WEEE & Battery Compliance schemes; Reg: WEE/DE0052TQ; BPRN00340

Established in 1983, Electronic Temperature Instruments Ltd (or ETI) is a privately owned, limited company, manufacturing approximately seventy percent of the products it currently sells and distributes. As a dominant supplier of digital thermometers and sensors, to both the industrial and catering sectors, ETI has developed a reputation throughout Europe and increasingly world wide, as a leading manufacturer and supplier of quality and value for money instruments for a wide range of applications. The business is supported by a full after-sales repairs and maintenance service, with calibration and conformity certification facilities. Appropriate Insurances are in place. (Employers/Public & Product liability)

Registered Address:
ETI Ltd, Easting Close, WORTHING, West Sussex. BN14 8HQ
01903 202 151 Facsimile 01903 202 445
Company Registration No: 1746462 - Web Site: - Email:

NatWest. Sort Code: On request, Acc. No. On Request, VAT Reg. No. 397 5525 04
We would be pleased to receive payment for goods by BACS payment
Turnover:- 2010 - £6.64M; 2011 - £7.28M; 2012 - £8.80M; 2013 - £9.61M; 2014 – £10.6M; 2015 - £11.7M; 2016 - £13.1M; 2017 - £13.6M; 2018 - 14.8M

EXPORTS E.T.I. exports approximately 60% of its annual turnover.

STAFF LEVELS At the present time E.T.I. employs over 200 personnel.


note all email addresses consist of


Managing Director

Jason Webb


PA to MD

Sarah Humphrey

Quality Manager

Andrew Reid

R & D Manager

Alex Blows

Operations Director

Jason Webb


Export Sales Manager

Tim Strutt

Sales Office Supervisor

Matthew Gain


Purchasing Manager

Richard Cheeseman

Sales Manager

Tim Strutt


Scotland, North & N.I. Sales Mgr

Jim Barr

Technical Sales

Matt Jukes


Sth East Sales Mgr

David Northmore

Accounts Office Supervisor

Debbie Greeney


Sth West, Midlands & Wales Sales Mgr

Dean Herring

Production, Instruments

Kevin Hunt


Production, Sensors

Simon Dugdale

UKAS Laboratory MgrGreg Hills IT ManagerNick Dumbleton

Service Supervisor

Tony Bulled


Marketing Manager

Luisa Coates

H & S Officer

Daniel Dawkins

Warehouse Manager

Zane Coates

Financial Controller

Melanie Owen



Peter Webb

At Electronic Temperature Instruments Limited, we have developed and installed a documented Management System, which endeavours to ensure that all of our Products and Services will consistently meet the expectations and requirements of our Customers. ETI Ltd is certificated to BS EN ISO 9001:2015, through BSI Assurance UK Ltd, and strives to provide:

  • An effective management system
  • Continuous improvement of all aspects of the business
  • Regular communication with customers to aid and ensure customer satisfaction
  • Compliance with all regulatory and statutory requirements
  • Mutual co-operation with suppliers to receive the most effective service
  • Communication of business & management system objectives to employees
  • Training of employees to ensure competency
  • Review of performance of goals and objectives
  • Promotion of teamwork, ownership and staff involvement
  • Stability & security for all interested parties
  • Regular reviews of the Management System and of this Quality Policy 

Download ETI QA Status file

Download Quality Policy

UKAS LABORATORY - Temperature and Humidity E.T.I. Ltd maintain UKAS Accreditation for our in-house UKAS Calibration Laboratories. Laboratory No 0601 to BS EN ISO/IEC 17025. A copy of our Schedule is attached and is available on request from our Sales Team, or visit – Calibration, for a copy of our latest Schedule. 

Whilst not formally accredited, E.T.I. Ltd is committed to sound practice in line with the principles of BS EN ISO 14001 and has been inspected and advised by both independent and Government sponsored environmental consultants. Policy attached.

Andy Reid – Quality Manager. 01903 228301, email – Andy
Quality Assistants – Daniel Dawkins & Joe Porter
Quality Auditors - Daniel Dawkins & Andy Reid

Please do not hesitate to telephone or email if you have any further queries, or require more information.

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