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Create strong, randomised passwords that aren't the same for multiple accounts
Use two step logins where possible (also known as two factor authentication)
Research a company, product or service you haven't used previously, before making a purchase
Reject offers that come out of the blue, or deals that seem too good to be true
Keep evidence of online purchases, such as emailed receipts and confirmations of orders
Call your bank or credit provider straight away if you suspect money has gone missing from your account
If you've been a victim of a scam, report it to the police
Report any possible scams to Action Fraud
Always dispose of personal documents by shredding
Only use official App stores (e.g. Google play or the Apple app store)
What not to do
Don't give out personal information over the phone, especially if you don't know the caller. The police, your bank or HMRC will never cold-call you and ask for bank details
Don't click links in emails and texts that look suspicious or if you don't know the sender
Don’t ignore software/phone updates
Don't use the same password for multiple apps or accounts - especially if these have your bank details added
Don't give personal details to someone who's turned up to your home unannounced
Don't feel rushed or pressurised into a decision or course of action
If you think you've been scammed, don't keep it to yourself - act straight away
Don't be afraid to ask a friend or relative for advice if you're not sure something is legitimate
Never use public Wi-Fi (hackers can easily be in control of this)
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